Refund policy

Return & Refund Policy

At Project Peace, we are committed to delivering high-quality products. Because each order is carefully produced, we only offer refunds or replacements under the following circumstances:

Eligible for a Refund or Replacement

A refund or replacement will only be issued if:

  • Your order arrives damaged during shipping.
  • Your item has a manufacturing defect (such as printing errors, stitching defects, or faulty materials).
  • Your order is lost in transit and never delivered.
  • You receive the wrong item due to our error.

Non-Returnable Items

We do not accept returns, exchanges, or refunds for:

  • Ordering the wrong size or color.
  • Change of mind or buyer’s remorse.
  • Normal wear and tear.
  • Items that have been worn, washed, altered, or damaged after delivery.

How to File a Claim

To request a refund or replacement, please contact us within 7 days of the delivery date (or expected delivery date if your package never arrived).

Please include:

  • Your order number.
  • A description of the issue.
  • Clear photos of any damaged or defective item (if applicable).

Once your claim has been reviewed and approved, we will issue either a replacement or a full refund.

Final Sale

All purchases are considered final sale unless they meet the conditions listed above.

Thank you for supporting Project Peace. We appreciate your trust and are committed to ensuring every customer receives the quality they deserve.